Q: Why should I order from Affordable Doghouses and Beds?
A: We are constantly searching for better prices on the products we offer, while maintaining the highest quality. Therefore, when we can offer you a better price, we save you money, so it would benefit you to save us to your favorites and visit our site on a regular basis. We also are adding new and exciting products for your pet all the time.
Q: Can I receive discounts on multiple orders?
A: Yes, we do offer discounts on multiple orders. Contact our customer service department at AffordableDoghousesAndBeds@gmail.com or call us at 239-558-5742 and we can help you.
Q: Is my personal information secure?
Absolutely! Customer information is closely guarded and never for sale. It is our belief that customer information is sacred and customer confidence will never be compromised.
Q: Can I order by phone?
Certainly Call us at 239-558-5742 anytime Monday through Friday 9 AM to 5 PM Eastern Standard Time. If you reach a recording, please leave a message and we will get back to you promptly.
Q: Can I cancel or change my order?
Yes, you can cancel or change your order providing that the order has not been processed. Please call us at 239-558-5742 Monday through Friday from 8 AM to 5 PM and we will address your request. Please do not Email us for these requests, because it is not always a reliable way to contact us, as SPAM filters and other common problems may prevent us from receiving your request.
Q: What do I do if an item is missing from my order?
If an item that was not back ordered or out of stock is missing from your order, please contact us by Email at AffordableDoghousesAndBeds@gmail.com or call us at 239-558-5742 within 2 days of the receipt of order so we can send you the missing item.
